We are pleased to offer free courtesy shuttle services to surrounding communities. We run anywhere in an 8-mile radius from the shop. Common drop-off and pick-up points include: Columbia Gateway Drive, Johns Hopkins Applied Physics Lab, Fort Meade, and the Savage MARC station.
Free Shuttle Service Hours
Drop Off Hours: 8:00 AM to 11:45 PM
Pick-Up Hours: 2:15 PM to 5:30 PM
Our first shuttle leaves at 8:00 AM each morning. The second shuttle usually leaves around 9:00 AM after the first shuttle run is finished. Actual departure time varies dependent on the number of customers and locations served. Please let the driver know if you will be needing pick-up services. If you are in need of pick-up services it is important that you notify us (or the driver) before 3PM on your service date to schedule your pick-up. This way, we can be sure to accommodate your request. (Please note, if a request is received after 3PM we will do our best to service you.)
Our courtesy van services areas within these boundaries: North to Ellicott City, South to North Laurel, East to NSA and West to Clarksville. If you are unsure as to whether your area is included just contact us or give us a call at 410-381-2700.
Q. Does the courtesy shuttle run in inclement weather?
A. Please call ahead to see if the shuttle is operating the day of your appointment. The safety of our customers and driver is most important to us. Thank you for your understanding if the shuttle is not operating.
Q. Is there a charge for getting a ride in the shuttle?
A. No, there is no charge. We ask for your understanding that we may not be able to guarantee you a ride with every service. We will do our best to accommodate everyone.
Q. Can I bring my children with me in the shuttle?
A. Yes, and we have a children’s play area in our waiting area.
Q. Do you have children’s car seats in the shuttle?
A. No, you must bring your own. Children will not be allowed to travel in the British American shuttle without a car seat. Children’s car seats are required by law.
Q. Do small kids need a car seat in the van?
A. Yes, as required by law.
Q. Does the courtesy shuttle pick up in the afternoon?
A. Yes, please call by 3:00PM to schedule a time. Please advise the driver in the morning if you will need a pick-up in the afternoon.