About Us
At British American Auto Care, Inc. we strive to provide you with the very best automobile service and repairs. We have built a reputation for honest, quality auto service from the smallest oil change to major repairs. We have achieved this by following the Automobile Service Association’s (ASA) ethical guidelines and by employing the best ASE Certified Technicians. We support our technicians by providing a safe, modern work environment, the latest equipment and best training available.
Our philosophy is to encourage and educate the motoring public in the benefits of preventive auto maintenance.
Our goals are:
- To continue to be Howard County’s finest auto care facility.
- To keep on top of new trends and new ideas in customer service.
- To continue to provide a happy and safe work environment and a friendly place for you to bring your vehicle.
History
Brian and Jennifer England opened British American Auto Care in 1978, their goal from day one was to offer high quality, honest auto repair service. Upon this premiss they have developed British American Auto Care into the community leader it is today.
Their initial plan was to offer quality service for British and American vehicles. Hence the name British American Auto Care, but today, they offer quality service on many makes of vehicle, including Japanese, German, Swedish.
In 1978 they had one apprentice technician and 1,500 square feet. Today they have 20 employees and 13,500 square feet in their own custom designed, state-of-the-art facility. As well as housing 18 service bays and modern offices, the facility boasts a large, clean, comfortably customer lounge, with a special children’s play area.
British American Auto Care is recognized not just as Howard County’s Finest Auto Repair Facility, but also as offering the best customer service of all repair service facilities in Maryland, Delaware and Washington DC.
Click here to read about all our awards.