<img height="1" width="1" alt="" style="display:none" src="https://www.facebook.com/tr?id=1560631274184755&amp;ev=PixelInitialized">
Maximize the life of your Asian, European or American Car. We're just off Snowden River Pkwy in Columbia.  Call us at 1-410-381-2700

NO Annual Fee, Nationwide, Roadside Assistance Program

When you follow a regular preventive maintenance plan, you won't have to worry about finding or renewing your auto club membership.

  • Forgot to renew your roadside assistance service? 
  • Didn't realize you were no longer covered by your new vehicle service?
  • Never got around to sending in your auto club registration?

There's nothing to worry about as long as you're getting your vehicle serviced annually by British American Auto Care!

ACDelco Logo

We are pleased to announce a new NO ANNUAL FEE, Nationwide, Roadside Assistance Program by ACDelco. 

describe the image

 

To be eligible for roadside assistance, you simply must have had your vehicle serviced at British American Auto Care in the 12-month period prior to the time of requesting assistance.

In the case of an unexpected breakdown:

  1. CALL 1-800-ACDELCO (1-800-223-3526) then prompt 3 to arrange for Roadside Assistance no annual fee roadside assistanceservice.  Service ordered through any other source will NOT be reimbursed.
  2. Wait with your vehicle for service to arrive.  The driver must be with the vehicle when the service provider arrives.  If the driver is not with the vehicle, you may incur additional fees, which are not covered under this program.
  3. Pay for the service.  The service provider will require the use of a credit card to arrange dispatch.
  4. File a reimbursement claim within 60 days of the date of service!
  5. You will be reimbursed for covered services up to a maximum of $75 per occurrence after submitting the proper documentation.

 

Services Covered by Roadside Assistance

 

 

  1. Towing - Your vehicle will be towed to the nearest qualified repair facility or to the repair facility of your choice.
  2. Lock Out Service - Assistance will be provided in unlocking your vehicle in the event the keys are lost or locked inside.
  3. Flat Tire Changing - Assistance will be provided for the installation of your spare tire.
  4. Fuel, Oil, Fluid and Water Service - An emergency supply of gasoline (where permitted), oil, fluid and water will be delivered to your vehicle. (You must pay for the costs of the actual fluids delivered.)
  5. Jump Start - The service provider will jump start your vehicle in the event your battery becomes discharged.

Blue Bar

 

 

How to Claim Reimbursement

You must submit the following within sixty (60) days of the date of service:

  1. A photocopy of your original service invoice identifying the participating repair center and the services performed.  The invoice must identify the year, make and model of your vehicle.  (If you don't still have this British American Auto Care can provide you with a copy.)
  2. Your complete name, address, and telephone number.
  3. A photocopy of the paid invoice for roadside assistance from a valid auto service provided.  This paid invoice must detail the name, address and telephone number of the service provider.  It must also identify the specific vehicle receiving the service.

Submit the above documentation to:
ACDelco Roadside Assistance
P.O. Box 33535
Denver, CO  80233

Services not Covered:  Cost of parts, replacement keys, lubricants, or fluids.  The cost of installation for any product or materials.  Tire repair, replacement, mounting or removing of any tires, snow tires, or chains. Service on a vehicle that is in unsafe condition.  Service on any vehicle involved in an accident. Towing or services performed by an unauthorized service provider. Any additional labor due to specialized equipment or processes required to transport or service your vehicle due to non-factory modifications or enhancements made to the vehicle.  Towing from or repair work performed at a service station, garage or repair shop. A second tow or service for the same disablement.  Towing or service on roads not regularly maintained such as sand beaches, open fields, forests and areas designated as not passable due to construction, etc. Any services performed off road. Towing performed at the direction of a law enforcement officer relating to traffic obstruction, impoundment, abandonment, illegal parking, or other violations of law.  Any roadside assistance services provided to your vehicle by a private citizen's assistance is not covered and is not reimbursable.  Non-emergency towing or other non-emergency service.  The Roadside Assistance is provided to you through a network of independent service providers.  As independent contractors, they have exclusive control over their own equipment and personnel.  Neither the program administrator, nor the participating automotive service facility are responsible for acts or omissions of the independent contractors.

Exclusions:  This benefit applies only to motorized passenger vehicles (automobiles and light trucks) and specifically excludes trailers, vehicles with a manufacturer's load rating capacity greater than one ton, motorcycles, recreational vehicles and commercial vehicles.  Any vehicle used for farm, ranch, agriculture, or off-road use.

Best_of_Howard_CountyWe_use_AC_Delco_PartsBoschWe_Hire_ASE_Certified_TechniciansAutomotive_Service_Association_Member_(ASA)ACDC-QualifiedHybridServiceCenter