At British American Auto Care, you will receive the best personal customer service as well as the finest diagnostic expertise.

If you have a specific problem, please fill out and bring with you the appropiate diagnostic forms in order to aid the repair. This will help us to understand, in greater detail, the nature of your vehicle’s problem.  Speeding repairs and reducing costs.

Select the form which applies to your problem.

Automatic Transmission Diagnostic Questionnaire

Noise, Vibration or Harshness Diagnostic Questionnaire

Heating and Cooling System Diagnostic Questionnaire

Drivability Diagnostic Questionnaire

Electrical Diagnostic Questionnaire

Cooling / Overheating Diagnostic Questionnaire


If have any additional questions, call us at 410-381-2700 or email us anytime.