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Maximize the life of your Asian, European or American Car. We're just off Snowden River Pkwy in Columbia.  Call us at 1-410-381-2700

Columbia Maryland's Award Winning Auto Service Center 

Our awards provide a third party validation of our commitment to providing outstanding auto service.

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Best Auto Facility in Howard County 1983 to 2010 & 2012, Honorable Mention 2013 - 2016

British American Auto Care has now been voted Best Auto Care Facility in Howard County for over 25 years by the readers of Howard Magazine. We also received Honorable Mention in 2011, 2013, 2014 and 2015.

2016 Angie's List Super Service Award.jpgAngie's List Super Service Award, 2010 thru 2014, and 2016

Angie's List presents its Super Service Award each year to businesses that have achieved and maintained a superior service rating.  Only the top 5% of businesses on Angie's List meet these criteria.  

Highest Rated Auto Shop for Customer Service - WMDA

Best Automotive Customer Service Award 2005, 2009, 2010, 2013, 2014

Provides the “Best Customer Service” in Maryland, Delaware, and Washington, D.C. from over 1900 auto facilities. Awarded by WMDA (Washington Metropolitan Areas Dealers Association)

Healthy Howard Workplace Bronze Award

Healthy Howard Bronze Award 2009 thru 2012

Healthy Howard recognizes workplaces committed to improving employee health & wellness. At the suggestion of employees, British American took steps to improve employee health by removing the snack machine that was tempting employees to make unhealthy drink choices.  Additionally, they are encouraging more healthier eating habits by limiting "Friday donuts" to once per month and substituting healthier snacks.

Past Awards:

Green Registry Leadership Award
The Maryland Department of the Environment gives this award in recognition of businesses that have demonstrated strong commitment to sustainable practices, measurable results, continuous improvement and environmental results achieved. Read how British American achieved environmental successes and continues to move forward along the path to sustainability.

Green Salute from the Howard County Government
Recognizes the commitment to green business practices and to helping Howard County become a model green community. 

American Success Award
Brian England received The American Success Award  from FIRN. (Foreign Information Referral Network)

Maryland Small Businessperson of the Year
Owner Brian England was voted Maryland Small Businessperson of the Year, by the SBA (Small Business Administration)

Maryland Small Business of the Year
Voted Best Small Business in Maryland (6 - 50 employees), awarded annually by the Maryland Chamber of Commerce. The award recognizes the dedication, innovation and entrepreneurial spirit displayed by small businesses.

Energy STAR Small Business Award
One of only two auto repair facilities nationwide to receive the Energy Star Award for energy efficiency and pollution prevention, from the EPA (Environmental Protection Agency).

“Top Ten Web Sites” for Auto Repair
Selected by the ASA (Automotive Service Association), as having one of the “Top Ten Auto Web Sites in the USA”.

Want to hear what our customers say about us? See our testimonials here.

Volvo Repair and Service Center Columbia MD

 

Our Promise

As dedicated partners in caring for your car, we promise to deliver the highest quality service level that we can provide.  We will always put your safety first when recommending preventive maintenance and repairs. We will treat you with the highest level of respect, honoring your opinions and concerns.  We'll never be condescending or discourteous. And, most importantly, we will provide the highest level of excellence in servicing your car.  Check out our Customer Bill of Rights for more details on our service levels.

 

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Our Guarantee

All of our repairs are guaranteed for three years or 36,000 miles, whichever comes first.  If a part we installed fails within that period, we'll replace it, free of charge.