Topics: used car evaluation
A couple of months ago a card arrived in the mail to remind us to take our new Acura RDX in for its first service. I had a few questions.
You hop into the car, ready to head out and notice a new light shining brightly on your dashboard, the tire pressure indicator light. Being conscientious and concerned about safety, you stop at the nearest gas station, ensure all your tires are filled to the right pressure and hop back into the car -- only to notice that that tire pressure light is still on. You assume the pressure gauge was probably off, recheck the tires at another gas station, but the reading is the same. Every tire appears to be filled to the right pressure.
What could be the problem?
When your car isn't properly maintained a lot of things can go wrong. The other day I ran across a Facebook post that caught my eye. A fellow auto shop owner, Ken Quasney of Auto Sense, posted a picture of a ball joint that had separated from the lower control arm. In the text of the post, Auto Sense summarized this problem and its probable cause.
Over the past few years we have written many blog posts on the MINI Cooper. If you are familiar with our auto repair center, you may know that when we first opened our auto shop back in 1978, we focused on servicing British and American cars -- hence the name, British American Auto Care. Since that time we've expanded to cover most vehicles on the road today, but we still hold a special spot in our hearts for the cars with British origins like the MINI.
This year several members of the British American Auto Care family headed down to Ocean City, MD for the annual WMDA/CAR Service Station and Automotive Repair Association convention. The association represents independent business professionals of auto repair facilities, service stations, convenience stores and other automotive industry related businesses.
At the Saturday, September12th award breakfast, British American Auto Care President, Brian England, was inducted into the WMDA Hall of Fame. Inductees into the Hall of Fame are selected by the executive committee. The committee identifies individuals who have contributed substantially to shaping the dealer and automotive aftermarket industries and the association. We are proud of Brian for his tireless efforts toward creating an exceptional example of top tier performance in the automotive service industry.
It seems that articles about self-driving cars (autonomous cars) have been all over the press lately. What you may not realize is that you don't have to wait another five to ten years to experience what it's like to sit behind the steering wheel and have the car drive itself. In fact, my wife Jen, who is not extravagant when it comes to cars, recently decided upon a 2016 Acura RDX.
She upgraded from a 2000 Acura TL, one of only two cars she's had in the last 32 years -- the 2000 Acura and a 1983 Chevy Caprice Wagon. Both of those cars had over 100,000 miles on them, and they were in good condition when she upgraded to a new vehicle. (Of course, as you would expect, they were very well cared for, safe and reliable, helped along by regular preventive maintenance from the staff at British American Auto Care!) So, this year, it was my wife Jen's turn to purchase a new car. We change our cars like clockwork, every 15 years. Waiting 15 years between car purchases means we see giant leaps forward in technology with each new car. My turn to switch cars comes in 2019, and who knows what kind of great technological advances will be available by then. Already a lot more 2016 cars have an advanced electronic package that includes adaptive cruise control, lane deviation warning, and lane deviation assist.
When it comes to conserving the environment, we not only talk the talk, we walk the walk.
Back in 2010 we implemented a solar light tube and automated lighting controls project which has already paid for itself. A brief description of this prior project, is noted in the video below.
Some of the things we love about Columbia, MD -- the georgeous parkways and fabulous greenery -- can also make it a bit hard to spot a particular businesses you're looking for. If you’re ever leaving our auto shop around lunch time or are waiting here, and feel like walking out to take a quick bite...here are seven great spots that can satisfy your grumbling tummy.
Our first three picks are hidden treasures. Each is tucked away in a business park or shopping strip that you can’t quite spot from the street.
When it comes to auto service we believe that excellent customer service is all about information and relationships. The more you know about automotive services, the easier it is to have a good relationship with your auto shop because you understand exactly what's happening with your car. We hope this blog will help to facilitate a good relationship with your auto shop, whether it's British American Auto Care or any other shop. We're happy to provide you with great information about auto service, repairs, and a few other topics we love.