Maximize the life of your Asian, European or American Car. We're just off Snowden River Pkwy in Columbia.  Call us at 1-410-381-2700

Car Batteries. When to Change Them?

by Brian England on Tue, Feb 24, 2015

With the cold temperatures we have been having lately,  a lot of people worry that they will wake up in the morning, and their car won't start. The good news is that automotive technology has come a long way, and cars are a lot more reliable. We used to have cars lined up for battery service on cold days when the temperatures dropped to the single digits, but that's just not the case anymore. People are hopping into their cars, turning the key, and the cars are starting... even if they are a little hesitant at first.

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Topics: car battery, car battery problems, auto battery maintenance, auto battery testing

Preservation Focus: Reaching 200,000 Miles – It Takes a Little TLC

by Brian England on Mon, Feb 09, 2015

We celebrated the tenth birthday of our white 2005 Dodge Caravan free courtesy shuttle van last year, and not long after that, in December of 2015, we hit the 200K milestone.  

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Topics: preventive auto maintenance, high mileage vehicle, auto repair records, 200K Miles

My Nissan has a Fluctuating Idle When Hot. Is this a Problem?

by Brian England on Tue, Feb 03, 2015

In general a fluctuating idle is not a serious problem; however, if it is accompanied by the check engine light coming on or the engine stalling that is more cause for concern.

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Topics: fluctuating idle

My Battery Died Right After a Maryland State Inspection. What Caused This?

by Brian England on Mon, Jan 26, 2015

Recently a customer’s battery died the day after she picked up her car. She was convinced we had caused her battery to die. She told us her boyfriend knew about cars and told her,  "I suspect they cooked [overcharged] the battery."

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Topics: car battery, battery preventive maintenance, dead battery, battery, car battery problems, auto battery maintenance, auto battery testing

What is a Differential on a Car and What Does it Do?

by Brian England on Mon, Jan 19, 2015

So many times we'll hear words related to our cars and not even understand what they are. An automotive service adviser may tell a customer, "We need to change the differential oil," and the customer may have no clue what he's referring to.  So what is a differential?

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Topics: differential fluid, differential, change diffferential oil

Top 10 Ways to Love Your Car in 2015

by Brian England on Mon, Jan 12, 2015

Are you familiar with David Letterman’s Top Ten List that started back in the 1980s? Even though we’re missing real “punch lines,” here’s our top ten list to start out 2015 with a bit of retro flare!

Drumroll please.......

Here are the Top Ten Ways to Love Your Car in 2015.

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Topics: car care, tire pressure, save gas, premium gasoline, car mats

My Car Will Not Start Sometimes - How Much Will it Cost to Fix This?

by Brian England on Thu, Dec 18, 2014

Ever had this happen?  You drive your car, park it for a few minutes to run an errand -- then when you return your car won't start.

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Topics: intermittent car problems, car won't start

Our Columbia Auto Shop Customer Bill of Rights

by Brian England on Fri, Dec 12, 2014

With December being Human Rights Awareness Month, it got us thinking about a Customer Bill of Rights for all British American Auto Care Customers.  

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Topics: auto shop customer rights, bill of rights

Avoid Having Your Dream Car Turn into a Nightmare

by Brian England on Wed, Dec 03, 2014

We've all seen the commercials.  A guy wakes up Christmas morning, and waiting for him outside is his ultimate dream car --- all wrapped up with a bow and a card from Santa.

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Topics: used car evaluation

Smoking Car? 6 Types of Auto Related Vapor / Smoke to Be Aware Of

by Brian England on Thu, Nov 20, 2014

Don't let smoke get in your eyes!

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Topics: smoking car

About this blog

When it comes to auto service we believe that excellent customer service is all about information and relationships. The more you know about automotive services, the easier it is to have a good relationship with your auto shop because you understand exactly what's happening with your car. We hope this blog will help to facilitate a good relationship with your auto shop, whether it's British American Auto Care or any other shop. We're happy to provide you with great information about auto service, repairs, and a few other topics we love.

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