<img height="1" width="1" alt="" style="display:none" src="https://www.facebook.com/tr?id=1560631274184755&amp;ev=PixelInitialized">
Maximize the life of your Asian, European or American Car. We're just off Snowden River Pkwy in Columbia.  Call us at 1-410-381-2700

Let's Make Columbia's Future as Great as Its Past!

by Brian England on May 1, 2017 9:00:00 AM

We feel incredibly fortunate to have raised our children in Columbia, to have started a business in Columbia, to have the opportunity to watch our grandchildren grow up here.

More than five decades ago, Jim Rouse had a vision of Columbia as a city in harmony with its environment.  It's one of the things we love about Columbia.  

We participated in Greenfest again again this year and shared news about a new program we have for greener ways to service hybrids. We also offered customers a "plantable car" that can grow into tomatoes...  yes, that latter one is a little different, but fun. They are both in sync with what Columbia is all about.

Read More

Topics: Columbia, 50th anniversary, BA Mini Cooper

Thanks to the Anthony's for 25+ Years of Excellent Work!

by Rosalyn Williams on Apr 20, 2017 11:13:40 AM


Some of the things that make a business truly special don't get noticed.  They hover, under the radar .  We don't notice unless they don't happen or something goes wrong.  Sometimes the people that do that work, and keep things "under the radar" go unrecognized.  

This month, we would like to take the time to thank Chuck & Dena Anthony of Pioneer Cleaning.  Since the 1980's, Chuck and Dena have been handling the office cleaning at British American Auto Care.  Their dedication and attention to detail help ensure that we can deliver a positive experience for our customers in a clean, pleasant environment.  

Read More

Topics: clean auto shop

Auto Apps You Will Love!

by Sandi Weaver on Apr 6, 2016 3:03:57 PM

Do you have any ‘car related’ apps on your Android or iPhone? There some cool ones out there and in the pipeline. Here are some favorites:

Read More

Topics: auto apps

14 Great Valentine Ideas

by Sandi Weaver on Feb 12, 2016 2:09:00 PM


February is quite a month. Typically, around this time people are tiring of winter and gray days -- hoping to avoid that last winter storm.  Though this has been a somewhat easy winter, we thought we would heighten the celebration with 14 great Valentine Day ideas.  We know a huge part of life is positive relationships, the kind we try to build with our customers.

So if you want to go beyond candy and flowers, here are a few Valentine's Day ideas for you.  

Read More

Topics: Valentine's Day, Romance, Ideas

Holiday Food! To Indulge or Not to Indulge?

by Brian England on Dec 24, 2015 8:38:41 AM

When the holidays come around there is a flow of food that come with them. It starts with a few snacks and ends with a torrent of food.

Read More

Topics: holidays

Tips for Avoiding Potential Problems This Holiday Season

by Brian England on Nov 24, 2015 12:48:23 PM

When it comes to avoiding problems, we put the ‘P’ in Prevention. It’s all about understanding what can commonly go wrong around the holiday season, and taking steps to prevent those things from happening.  Since we are auto experts here at British American Auto Care, let’s begin with your car.

Read More

Topics: holiday car trips, preventive care care, prevention

Savoring the Holidays

by Brian England on Nov 24, 2015 12:48:01 PM

How many times have you gotten to the end of the holiday season and felt absolutely exhausted -- as if time just flew by?

It’s so important to take time out to really enjoy and “savor” the holiday season.

You can begin by thinking of the particular part of the season that’s most meaningful to you -- whatever that might be:

  • Holiday decorations
  • Visits with family and friends
  • Aromas of the season
  • Fabulous feasts
Read More

Topics: enjoyment, holidays

Preservation Focus: 6 Tips for Building Enduring Relationships

by Rosalyn Williams on Feb 9, 2015 8:20:12 AM

One of the key building blocks of our philosophy at British American Auto Care is preservation -- helping to preserve assets (like your money and your car or our facility and equipment) and relationships (our relationship with you, our customers, as well as our employees).  

If you run a Google trend on the word preservation, you’ll find that it’s trending downward.  

This isn't surprising as so many things just don't last that long anymore.  People are tossing things out and replacing them rather than focusing on preservation. But here at British American Auto Care preservation is important, and it begins with putting people first -- preserving relationships.  

When we were coming up with ideas for this month’s newsletter we thought about Valentine’s Day, and Brian and Jennifer (Jen) England immediately popped into mind.  After all, they have been married for 45 years.  We thought that by taking a look at their relationship, we might get some insight into what it takes to build a strong relationship.

Read More

Topics: British American Auto Care, preservation

About this blog

When it comes to auto service we believe that excellent customer service is all about information and relationships. The more you know about automotive services, the easier it is to have a good relationship with your auto shop because you understand exactly what's happening with your car. We hope this blog will help to facilitate a good relationship with your auto shop, whether it's British American Auto Care or any other shop. We're happy to provide you with great information about auto service, repairs, and a few other topics we love.

Subscribe to Blog Updates

Submit your auto service question.
Auto Repair Shops 101 Free Download
Because it's all about that car, 'bout that car.  No trouble.

Posts by Topic

Expand all