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Maximize the life of your Asian, European or American Car. We're just off Snowden River Pkwy in Columbia.  Call us at 1-410-381-2700
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We Offer a 3-Year/36,000 Mile Warranty on All Repairs

We are proud to stand behind the work we do, and we back-up our work with one of the best warranties in the auto repair industry.

 

 

We Guarantee Parts and Labor on All Major Repairs for 3-Years or 36,000 Miles, whichever comes first*.

We offer a guarantee like this because we believe in the quality of our work.  Our technicians are extremely well trained and perform consistent, high quality repairs that last.  Additionally whenever possible, we use original equipment manufacturer (OEM) parts, to ensure the best vehicle performance.

There are some wear items we use on vehicles that are not designed to last for the length of our warranty, and there are also instances where OEM parts may not be available, so some exclusions do apply.

To Maintain Your Warranty

Repairs must be performed at British American Auto Care if you are within 100 miles of our Columbia, Maryland facility.

If you are outside of a 100-mile radius, please call our 24-hour hotline at 800-283-9730 to get prior authorization for any needed repairs. Any parts that are replaced must be returned to us in order receive reimbursement for the part as well as the labor associated with replacement.  

All repairs must be initiated within 3-years or 36,000 miles of the date and mileage as reported on the original repair receipt, whichever comes first.

Some Exclusions Apply

  • Wear items such as brake frictional materials, filters, spark plugs, fluids and tires are not covered by the warranty.
  • Used parts or parts used in restoring cars that are over 20 years old are not covered.  
  • Incidental or consequential damage is not covered.
  • This warranty is not transferable.
  • Items not covered by this warranty are guaranteed for 90 days or 3,000 miles, whichever comes first.
*Please note:  The 3-Year/36,000 mile warranty covers repairs completed on or after September 1, 2016.  Repairs completed prior to that are covered by our previous 2-Year/24,000 mile warranty.

Questions About Our Warranty?  Just Call Us.

If you have any questions about whether a repair or service you are considering is covered by our warranty, just call us.  We are happy to review specifics with you.