We have been making auto repair and service in the Columbia, MD and Ellicott City area a pleasant experience for over 30 years. Our honesty, integrity, unequaled customer service, and the highest quality of work, have resulted in British American Auto Care being voted Best Auto Repair Shop in Howard County for 29 years. We focus on preventive maintenance to ensure you get the maximum service life out of your car and avoid unnecessary repairs.
Don't take our word for it, read more of what our customers say.
Over 1000 5-Star Reviews
"For the first time in years I have an automotive shop that I recommend to others. Integrity counts."
Don R. - (March, 2014)
"Brilliant. Treat you as a person, almost family. Great work, quick."
Peter B. (March, 2014)
"Always a "very satisfied" with British American! Service you can trust!"
Dawn B. (March, 2014)
After 35 years in the auto service and repair business, right here in Columbia MD, we’ve learned that the best way to keep our customers happy is to keep their cars running well, so that’s what we focus on -- for every customer, for every service.
While you’re out there trying to find time to exercise and stay healthy, juggling home and work, and/or trying to stay ahead financially… the last thing you want to have to worry about is your car. That’s why we partner with you to repair your car if needed and then help to keep it running in peak condition so that you can get on with what’s important in life. But of course just keeping your car running isn’t enough. We need to establish trust, maintain a high quality standard for all work and practice the utmost in professionalism to earn your repeat business.
We believe that the only way to know how customers feel about us is to ask them, and we do. That’s how we stay responsive to customer needs. We use two review services, Demandforce and HoCobiz. They ensure that the reviews are from actual customers. And, because we believe in transparency, since July of 2012, all of the reviews we receive have been posted. That's right, over 1000 of them!
- Air conditioning service and repairs
- Manufacturers recommended services
We are conveniently located to the following communities: Burtonsville , Clarksville , Columbia [21044, 21045, 21046], Dorsey , Ellicott City [21042, 21043], Elkridge , Fulton , Hanover , Jessup , Maple Lawn , North Laurel , Savage-Fulford , and Scaggsville .
Hours: 7:30am - 6:00 pm Monday to Friday
9577 Berger Road, Columbia, MD 21046 |877-625-0421