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Maximize the life of your Asian, European or American Car. We're just off Snowden River Pkwy in Columbia.  Call us at 1-410-381-2700
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"At British American, we focus on prevention as well as preservation.  By that I mean preventing avoidable accidents and breakdowns as well as preserving our customers' cars for as long as they want to keep them.  We treat our customers and our employees like family. That's what we are all about -- creating a great place for you to bring your cars and for our employees to work."

                 Brian England - Owner, British American Auto Care
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Best_of_Howard_County 25+ Years We_use_AC_Delco_PartsWe are a Bosch Sevice CenterWe_Hire_ASE_Certified_TechniciansAutomotive_Service_Association_Member_(ASA)ACDC-Qualified Hybrid Service Center

Our family owned auto repair business is not only invested in caring for your car, we are invested in our relationship with you.

We focus on getting every auto repair or service job right the 1st time.

We first opened in 1978, and since that time we have been rated the top auto repair shop in Howard County for over 25 years. We believe it's because we have the utmost respect for all our customers. We'll never be dismissive or patronizing and will always make sure we clearly explain the problem and indicate whether a service is a "must have" or a "recommendation".  We're not just changing a tire here or doing a brake job there. As long-time members of this community, it's in our best interest to make sure you get top tier auto service every car - every time - everybody. Remember:

  • Automotive predictive, preventive, and evidence based maintenance from highly qualified auto technicians is what helps prevent breakdowns.
  • Long term relationships and tight quality control are what help to build trust and ensure excellence in delivering auto repair service.
Having great people attracts great people!  Get to know us.  We think you'll like what you experience.

Still need more info.  Download our e-booklet, Auto Repair Shops 101 and find out some of the key advantages and disadvantages of the various types of auto repair shops.

Get Auto Repair Shops 101

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Most Makes & Models + Hybrids

We started out servicing British and American cars, but long ago, we expanded our service to cover almost all makes and models on the road today -- including hybrids and electric vehicles, gasoline or diesel, manual or automatic... whatever you drive.  We even service "classic" models.  Wondering if your car is on the list?  
Find Out Here >

feature1-smallMaking it Convenient for You

You can make appointments over the phone or online.  If you want mailed or e-mail reminders we'll set it up.  We remind you about services you declined.  We'll drop you off or pick you up if you need a lift. Our 18 service bays and 5 technicians make it easier to accommodate your service request.
Learn more

feature1-smallOptimizing the Repair Experience

If you are experiencing problems with your car, particularly intermittent problems, one of the best things you can do to optimize the repair experience is to complete a diagnostic form.  This way, when the technician is evaluating your car, they have a more complete picture than they may be able to gain from the diagnostic equipment and repair sites.
Download One Here

8 out of 10 Cars on the Road Today are in Need of Preventive Maintenance

Make sure your car isn't one of them.  Take advantage of our full service auto repair expertise.  Some of the most common repairs and services we perform are noted below.  Don't see what you are looking for?  Check out our services page

     

We're changing the way people experience auto service and repair.

Our professionally trained service advisors touch base with you to ensure that we keep your needs in mind when we service your car.

In addition to taking the time to review any repairs or required services with you, either by phone or in person, we practice "evidence maintenance" and recommend what you need based on the way you use your vehicle.  Most importantly, we give you the opportunity to make a decision that's right for your wallet and your schedule. We enter into a partnership with you to take on the responsibility of keeping your car safe and reliable.  This is great for your car's longevity and its resale value. Plus, we offer a free courtesy shuttle and free membership in AC Delco's Roadside Assistance Program.

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High quality auto repairs don't happen by accident.  

Processes have to be in place to ensure repeatable, outstanding performance.

We don't take quality for granted.  We know that automobile technology is changing fast.  That’s why we ensure that all of our auto mechanics attend 40 hours of training every year.  We employ ASE certified technicians and follow ASA quality standards.  Plus, we are a Bosch Certified Auto Facility.  We know you are counting on our staff to deliver and we’re dedicated to providing them with the background and knowledge to do so every time. Oh, and did we mention using high quality, AC Delco parts?

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Come In and See Why Our Customers Love Us.

 

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"We started coming here because it was recommended by the best in Columbia.  We liked it because you could get your car fixed and not have to come back again the next week to get the same thing fixed again.  This had been our experience at other places.  There was one time when we had a problem with a radiator that had been installed.  It was defective and they [British American] replaced it with no problem. What that comes down to is the ethics of the company and the people who run it."

Steve & Roxy Sinex
Longtime British American Auto Care Customers

See More Testimonials >

Ready to make an Appointment?

Make an Appointment

Join our growing community of happy customers with healthy cars!

Free Courtesy Shuttle - Get the Info Get a Bosch Credit Card Certified Maryland State Inspection Station Emergency Advice After Hours - Call 800 283 9739 Free Towing and Roadside Assistance Plan from AC Delco

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Located just off Snowden River Parkway and Route 32 in Maryland, our Columbia MD Auto Repair Shop is convenient to many businesses and communities including:

Communities: Burtonsville [20866], Clarksville [21029], Columbia [21044, 21045, 21046], Dorsey [21075], Ellicott City [21042, 21043], Elkridge [21075], Fulton [20759], Hanover [21076], Jessup [20794], Maple Lawn [20759], North Laurel [20723], Savage-Fulford [20763], and Scaggsville [20759].

Popular Work Destinations: Johns Hopkins Applied Physics Lab, Columbia Gateway Drive, Fort Meade, and the National Business Park.